Coronavirus (COVID-19) and your rights

Coronavirus (COVID-19) and your rights

  • Consumer Affairs Victoria has established a COVID-19 page providing information about a range of areas regulated by CAV including: housing, evictions, products and services, event cancellations and refunds.

  • The Energy and Water Ombudsman Victoria handle most complaints about energy and water issues, providing Victorian customers with free, accessible, informal and fast dispute resolution. Further information is available here.