Family Violence and Homelessness
Family Violence is a major cause of homelessness in Australia. It makes women and children vulnerable to homelessness in two major ways: firstly, violence removes the sense of safety and belonging associated with the home; and secondly, leaving a violent situation usually requires leaving the family home (Chamberlain & Johnson 2013).
In situations where people experiencing domestic and family violence need to leave their home, Specialist Homelessness Services (SHS) can provide crisis and emergency accommodation; income support; counselling; referrals to legal services; connections to social housing providers; other specialised support or referrals to specialist providers.
This page is a resource for those working within the homelessness and family violence sector (especially in the eastern region) who are seeking information to support their clients.
If you are escaping domestic violence please call Safe Steps 1800-015-188, 24 hours, 7 days a week.
If you are requiring assistance and support with domestic violence, and you live in the Eastern Region please call Eastern Domestic Violence Service (EDVOS) on 9259 4200.
The Ringwood Magistrates’ Court Specialist Family Violence Service invites you to participate in the “Walk in Her Shoes Tour”. Join us for a tour of the Ringwood Magistrates’ Court. It is anticipated that you will gain a sense of the experience of applying for an intervention order and gain knowledge and understanding of the court process, including an overview of the
support services available at court.
Client Supports and Activities
Infoxchange and Telstra have partnered to offer the Telstra Top-up program, which provides a complimentary $30 recharge to those who are experiencing or at risk of homelessness and/or family violence.
The program is now available to specialist housing providers via Infoxchange’s SHIP, CIMS and SRS case management systems across Australia. Any client of these eligible providers who is impacted by homelessness and/or family violence can access the free recharge, provided they are a Telstra pre-paid mobile phone customer.
This new method of distribution replaces the program previously known as the “Telstra Pre-Paid Mobile Recharge Program”. This program involved the distribution of physical recharge cards and formally ended on 30 June 2019.
Research and Reports
Australian Housing and Urban Research Institute (AHURI)
This research examined the impact of housing and other support services on safety and wellbeing for families experiencing domestic and family violence. It reviewed the legislative framework, strategies, governance arrangements and major initiatives in each state and territory, together with interviews with key stakeholders and users to better understand integration of support services.
Emerging Minds have developed this toolkit that draws from the expertise of Aboriginal and Torres Strait Islander consultants, practitioners, non-Aboriginal practitioners and Aboriginal and non-Aboriginal organisations. Rather than focusing on why it is difficult to engage with Aboriginal and Torres Strait Islander children, their families and communities, it will explore how non-Aboriginal practitioners and services can develop genuine connections with Aboriginal people and communities to create the best conditions for effective service delivery; services based on respect, learning and creating shared understandings.