New Telstra Top-Up Program - complimentary $30 recharge

Infoxchange and Telstra have partnered to offer the Telstra Top-up program, which provides a complimentary $30 recharge to those who are experiencing or at risk of homelessness and/or family violence.

The program is now available to specialist housing providers via Infoxchange’s SHIP, CIMS and SRS case management systems across Australia. Any client of these eligible providers who is impacted by homelessness and/or family violence can access the free recharge, provided they are a Telstra pre-paid mobile phone customer.

How does it work?

Once an eligible service has been successfully set up to use the program, service providers can provide their clients with a free $30 recharge on their Telstra pre-paid mobile phone service by using Infoxchange’s SHIP, CIMS or SRS case management system.

Specific instructions on how to process the top-up will be provided once a service has opted in to the program.

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