12 April 2019
A message from Mark O'Brien, Frontyard Manager, Melbourne City Mission -
Dear service and industry partners,
The exciting new 24/7 Frontyard Youth Services is ready to open the doors on Wednesday 24 April.
Our temporary location at 244 Flinders Street has treated us well, but it’s time to immerse ourselves in our expanded and pioneering service model in our impressively redeveloped four storey service and accommodation building.
Frontyard at 244 Flinders Street will close on Tuesday 23 April at 8pm.
We will be open at 19 King Street from 9am on Wednesday 24 April.
Frontyard is now a 24/7 crisis accommodation and integrated services centre, providing a whole-person response for young people living with complex issues. This includes:
Our phone number. In fact, we have an entirely new phone system, so all direct lines will also change. The new Frontyard number is (03) 9977 0077.
We also have a brand new look. The new Frontyard branding has been a work in progress for almost as long as the building redevelopment project! Our thorough consultation process has rewarded us with a vibrant, dynamic logo and look. We hope you like it as much as we do.
The Hester Hornbrook Academy also has a new address and phone number from Wednesday 24 April. Find them at 601 Bourke Street, Melbourne, 1800 517 218.
How will referrals change?
Overall, nothing specific will change except for the address that young people are sent. Referrers and partners of Frontyard need to ensure they direct young people to 19 King Street. From Wednesday 24 April, 244 Flinders Street will be inaccessible and no support will be available there.
Where can I get more information?
Check out the relocation map and other info on our website. You can download waiting room posters too, if that would be useful for informing clients and young people from your space and directing them to the correct location.
Please get in touch with Frontyard Operations Manager Rob Hosking on 9611 2411 or email email@example.com if you have any questions or concerns. He can also provide you with A6 postcards to hand out to people who might benefit from the information about our move.
I'm looking forward to working with you from our exciting new service.